Privacy Policy
TAYGO (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share personal information when you use our software-as-a-service platform, website, and related services (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
Account Information: Name, email address, phone number, company name, billing details, and login credentials.
Usage Data: Information about how you interact with our Services, including IP addresses, device information, browser type, pages visited, and activity logs.
Customer Data: Content, files, or other data you upload, transmit, or generate through the Services.
Payment Information: Billing addresses and payment history (processed via trusted third-party payment providers).
Cookies and Tracking Data: We use cookies and similar technologies to track activity and improve user experience.
2. How We Use Information
We use the information we collect for purposes such as:
To provide, operate and maintain the services.
To personalize user experience and improve our platform.
To provide customer support and respond to inquiries.
To send important updates, security alerts, or promotional communications (where permitted).
To comply with legal obligations and enforce our terms of service.
3. How We Share Information
We may share your information in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
Legal Compliance: If required by law, legal process, or to protect our rights, safety, or property.
Business Transfers: In connection with a merged, acquisition, or sale of assets.
With Your Content: When you authorize us to share your information.
We do not sell personal information to third parties.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to our processing of your data.
Request a copy of your data in a portable format.
Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at support@taygo.com.
7. International Data Transfers
If you access our Services from outside USA, please note that your information may be transferred and processed in countries with different data protection laws.
8. Children's Privacy
Our Services are not directed to individuals under 16 (or the minimum age required by local law). We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new version on our website and updating the effective date above.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧Email: support@taygo.com
📍Address:
TAYGO
15720 Brixham Hill Avenue #300
Charlotte, NC 28277